Delivery and payment

We order most products from trusted suppliers once you have placed your order, which is why every product shows its shipping time. We always confirm availability before you pay.

We deliver within Poland only. All prices are in Polish złoty (PLN) and include VAT.

Accessories and small items

InPost parcel locker PLN 16.99
Courier PLN 24.99
Collection in person PLN 0

Wood-burning stoves

Pallet delivery PLN 299
Collection in person PLN 0

Electric heaters

Courier — oversized parcel PLN 149
Pallet delivery PLN 299
Collection in person PLN 0

Hot tubs and jacuzzis

Pallet delivery PLN 499
Collection in person PLN 0

Payment

Bank transfer — Bank details are in your order confirmation
Payment on collection — Cash or card when you collect — collection in person only
BLIK / instant transfer / card — Przelewy24 — coming soon

We issue a VAT invoice for every order. If you are buying for a business, enter your tax ID (NIP) in the cart.

Returns

If you buy as a consumer, you can withdraw from the contract within 14 days of receiving the goods without giving a reason. Write to us at kos.sauna@proton.me. Send products back to Biejków 48, 26-803 Promna, Poland. Returns and complaints: details and form